Privacy Policy

Privacy Policy for https://evolve-psychology.thebestlocalpro.com

Introduction

Welcome to https://evolve-psychology.thebestlocalpro.com (referred to as “we,” “us,” or “our” in this policy). We are committed to maintaining the privacy and security of your personal data. This Privacy Policy explains how we handle information collected from our website, applications, services, and products, ensuring compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://evolve-psychology.thebestlocalpro.com.
  2. Any applications, software, or tools we offer that are integrated with or linked to our website.
  3. Services and products provided through our platform.
  4. Interactions between users and our team via emails, calls, texts (SMS), or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services accessed from links on our platform. These entities have their own privacy policies governing user data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Statement.
  3. Engaging with us through communications, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience, provide services, and comply with legal requirements. The types of data collected include:

  1. Account Information: Details required to create and manage your user account, such as name, username, and password.
  2. Payment Information: Credit card details and billing information for transactions made through our platform.
  3. Financial Information: Data related to your financial status or transactions, used for payment processing and fraud prevention.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback: Comments, reviews, or responses you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products or services that interest you, including preferences and interaction history.

We collect this data through direct user input, tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to improve your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the secure operation of our platform.
  • Preference Cookies: Remembering user preferences, such as language settings or chat history, to provide personalized experiences.
  • Analytics Cookies: Tracking site usage, gathering statistical data, and improving our services based on user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary depending on the type of data and its purpose:

  • Financial and transaction data is typically retained for a period specified by tax laws (e.g., 7 years).
  • Account information may be stored until your account is inactive for a certain period, as defined in our terms of service.
  • We delete or anonymize data when it is no longer needed for its original purpose to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: Data is encrypted during transmission and at rest to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Access to your information is restricted to authorized personnel who require it for their roles.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data for certain purposes.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data based on legitimate interests or other grounds.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your request within the timeframes prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Information

For any questions, requests, or concerns regarding privacy, data protection, or this Privacy Policy, please contact us:

We value your trust in our commitment to protecting your privacy and look forward to addressing any inquiries you may have.